APPOINTMENT INFORMATION
WELCOME TO COMPCARE SPECIALIST CENTRE
We hope the following information answers any questions you may have regarding your upcoming appointment with us. Please note, initial face-to-face consultations will last from 45 minutes to an hour.
If you have any additional questions, please do not hesitate to call our friendly receptionists on 7077 2199.
We look forward to seeing you.
ARE YOU WELL? HAVE YOU RECENTLY HAD COVID-19?
In accordance with the recommendations issued by Calvary Adelaide Hospital, we will follow these changes.
You must not attend CompCare Specialist if you have COVID-19 symptoms, have tested positive for COVID-19 in the last 10 days or have been a close contact with someone who is COVID-19 positive in the last 7 days. Please call us on 7077 2199 to discuss alternative appointment options.
All visitors and patients are required to wear surgical masks. Please remember to bring your own, but if you forget entry points will have one for you to wear prior to entry.
HOW DO I GET THERE AND WHERE DO I PARK?
Our practice is located on level 5 of the consulting suites at The Calvary Adelaide Hospital- 120 Angas Street, Adelaide.
Please click here for a map explaining where we are located and the parking available to you.
WHAT DO I NEED TO BRING?
* Medicare card
* Concession cards – Pension/Healthcare Card or DVA card
* List of current medications, including any over the counter medication
If you have a printer and would like to complete a patient information form ahead of time, please click here and email the completed form to: reception@compcare.com.au
Can't print? No worries! You can complete this form at the time of your appointment.
HOW DO I PAY MY ACCOUNT?
Full payment is required on the day of your consultation.
(Please contact us on 7077 2199 for information regarding fees as they do vary for each consultant).
EFTPOS is the preferred method of payment; however, we do accept cash if this is not possible.
A Medicare claim will then be lodged electronically on your behalf. Generally, your rebate will reach the nominated bank account you hold with Medicare within 24 hours of the claim submission.
CANCELLATION POLICY
As our doctors are very busy and in high demand, we appreciate 24 hours' notice of cancellation so that the allocated time can otherwise be filled. Failure to cancel a scheduled appointment with at least 24 hours' notice or non-attendance may result in a non-attendance fee charged.
TELEHEALTH APPOINTMENTS
We are offering Telehealth (phone) appointments for patients who have been impacted by COVID-19. Our consultants will call you on a number you nominate, at or around the time of your appointment in lieu of you attending the practice. Please be aware that they may call from a number you don't recognise or a private number. Please be close to your phone around the time of your scheduled appointment to receive the call.
We do ask that you ensure your referral is current to utilise this service. Please call 7077 2199 to confirm if you are unsure.